PRIVACY POLICY
Last Updated: 15 February 2026
This Privacy Policy describes the policies and procedures of SBS Service Center on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy is prepared in accordance with the applicable laws of India, including the Digital Personal Data Protection Act, 2023.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined below. These definitions apply regardless of singular or plural usage.
Definitions
Company (referred to as “SBS Service Center”, “we”, “us”, or “our”)
SBS Service Center
F3/317, Shyonarayan Marg, Near Euroasiatic School, Chitrakoot nagar,
Jaipur, Rajasthan 302021, India
Country – Refers to India.
Personal Data – Any data about an individual who is identifiable by or in relation to such data.
Data Principal – The individual to whom the Personal Data relates, as defined under Indian law.
Processing – Collection, storage, use, sharing, or erasure of Personal Data.
Service – Refers to the SBS Service Center website and related services.
Website – https://www.servicecentersbs.com
Service Provider – Any third-party company assisting us in operating our services.
Usage Data – Data collected automatically through website usage.
You – The individual accessing or using our services.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect the following:
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Name
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Email address
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Phone number
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Address, City, State, ZIP/Postal code
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Appliance or service details
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Any information submitted via contact forms
Usage Data
Collected automatically, including:
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IP address
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Browser type and version
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Pages visited and time spent
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Device type and operating system
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Mobile device identifiers
We collect only data necessary for providing our services.
3. Tracking Technologies & Cookies
We use cookies and similar technologies, including:
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Session Cookies – Essential for website operation
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Persistent Cookies – Store user preferences
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Web Beacons – Track engagement
You may disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
4. Purpose of Processing Your Data
We process your Personal Data for lawful purposes including:
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Providing repair and maintenance services
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Managing service requests
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Customer communication (calls, emails, SMS, WhatsApp)
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Improving website performance
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Marketing and promotional communications (with opt-out option)
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Legal compliance
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Fraud prevention and security
Your data is processed only for legitimate business purposes and not for unrelated or unlawful activities.
5. Consent (DPDP Act Compliance – India)
By submitting your personal information through our website, you provide free, informed, specific, and unambiguous consent to process your Personal Data for the purposes stated in this Policy.
You may withdraw your consent at any time by contacting:
Withdrawal of consent will not affect processing already carried out but may limit our ability to provide services.
6. Google Advertising & Third-Party Services
We may use third-party services including:
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Google
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Google Ads
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Google AdSense
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Google Analytics
Google may use cookies (including the DoubleClick cookie) to:
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Serve ads based on prior visits to our website or other websites
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Display personalized advertisements
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Measure advertising effectiveness
Opt-Out of Personalized Ads
Users may manage ad preferences by visiting:
https://adssettings.google.com
You may also opt out via:
https://www.aboutads.info
https://optout.networkadvertising.org
You can disable cookies in your browser settings at any time.
7. Sharing of Your Data
We may share Personal Data:
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With Service Providers for website hosting, analytics, communication, or marketing
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During business transfers such as mergers or restructuring
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With legal authorities when required by law
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With your explicit consent
We do not sell Personal Data.
8. Data Retention
We retain Personal Data only as long as necessary to:
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Provide services
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Comply with legal obligations
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Resolve disputes
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Maintain business records
After the retention period, data is securely deleted or anonymized.
9. International Data Transfers
Your information may be transferred and processed outside India where service providers operate. We ensure reasonable safeguards are implemented for such transfers in accordance with applicable laws.
10. Your Rights Under Indian Law (DPDP Act)
As a Data Principal, you have the right to:
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Access information about your Personal Data
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Request correction or updating
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Request erasure of data
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Withdraw consent
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Nominate another person to exercise rights in case of death or incapacity
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Seek grievance redressal
To exercise your rights, contact:
📧 info@servicecentersbs.com
11. Grievance Redressal Officer
In accordance with Indian law, the Grievance Officer is:
SBS Service Center
📍 F3/317, Shyonarayan Marg, Near Euroasiatic School, Chitrakoot nagar,Jaipur, Rajasthan 302021, India
📧 Email: info@servicecentersbs.com
📞 Phone: +91 9358350650, +91 9587648082
We will address grievances within a reasonable timeframe as required under applicable law.
12. Security of Your Data
We implement reasonable technical and organizational security measures to protect Personal Data. However, no online transmission method is 100% secure.
13. Children’s Privacy (India Compliance)
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect Personal Data from minors without verifiable parental consent. If such data is identified, it will be deleted promptly.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
15. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will take effect once posted on this page with an updated “Last Updated” date.
16. Contact Us
For questions regarding this Privacy Policy:
📍 SBS Service Center
F3/317, Shyonarayan Marg, Near Euroasiatic School, Chitrakoot nagar,Jaipur, Rajasthan 302021, India
📧 Email: info@servicecentersbs.com
📞 Phone: +91 9358350650, +91 9587648082
🌐 Website: https://www.servicecentersbs.com
